Instead, what the black students revealed was that they were responding to their educational environment with "social mistrust.” “When they felt trust,” says Steele, summarizing the results of this series of experiments, the students “performed well regardless of whether we had weakened their self-confidence beforehand. And when they didn’t feel trust, no amount of bolstering of self-confidence helped." He goes on to suggest that educational policy needs to recognize how "different kinds of students may require different pedagogies of improvement."
Steele says that we need to think about “fostering racial trust” if we want to improve the educational environment for vast numbers of American college students. This proposal – and the groundbreaking research on which it is based – goes to the heart of the discussion of what we may call "the future of diversity." The proposal takes us beyond our current – perfectly justified – concern with providing more students "access" to college. It forces us to think about what our campuses feel like to those who come to learn.